Terms and Conditions

Terms And Conditions

Dogs are living creatures and their behaviours naturally change over time due to factors such as age and changes in their environment. Any guarantee in these Terms and Conditions cannot circumvent these factors.

Definition

Agreement means the quotation, acceptance and the following terms and conditions.
Work or works means behaviour consultation, training, handouts, written report, behaviour program, training program created by Queensland K9 Academy. It may also describe other services such as administrative, training meetings and other tasks which are necessary in the creation of the program.
Queensland K9 Academy means the trustees for the Dog Tied Family Trust

The Client means the individual who requested the work.

Amendments means any alteration to the work.

Entire Agreement

These terms and conditions apply to all sales and services by Dave Raymond and staff of Queensland K9 Academy to the exclusion of any other terms unless otherwise agreed in writing.
They reserve the right to update these Terms and Conditions at any time by notice and with immediate effect.
These terms and conditions shall prevail over all terms and conditions of your customary practice or any previous course of dealings the client has had with Qld K9 Academy.

These terms and conditions apply to all work created by Queensland K9 Academy

Training. Work services or products are only supplied in strict accordance with these terms and conditions.
These terms and conditions shall be subject to Queensland Law.
The contents contained in the quotation (verbal or written) and these Terms and Conditions form the agreement between Qld K9 Academy and the Client relating to the work, no variation on them will be binding to Qld K9 Academy unless it is agreed in writing and signed by Qld K9 Academy
Each clause of this Agreement is independent and operates separately in its own right.
By agreeing to these terms and conditions your statutory rights are not affected.
Should Qld K9 Academy decide to waive any of these terms on an individual basis, this shall not affect the validity of remaining clauses or commit Qld K9 Academy to waive the same clause on any other occasion.
Any alterations or variations of these terms and conditions shall be inapplicable unless agreed in writing by all parties concerned before commencement of any work.
Ordering services or using work created by Qld K9 Academy is automatically agreeing to these terms and conditions.

Guarantee

Qld K9 Academy shall create the agreed work for the use of the client. The client may use the work or works only in its original form and only for its original use for the animal named and described within the work.
Behaviour work cannot be guaranteed with any animal.
Qld K9 Academy shall create behaviour and training programme to the specifications of the problems assessed at the first training session and will make amendments to the training and behaviour programme accordingly.
The training and behaviour programme is specific to the dog(s) that the programme has been designed for and should not be used in part or whole with any third party.
The client shall agree not to sell, destroy, deface, alter or part with work created by Qld K9 Academy or permit it to be given or done so by any third party.

General

Work created by Qld K9 Academy is charged to the client at the agreed amount.
The full charge of the service is payable at the first main consultation/training session.
Deadlines set in the agreement will not affect Qld K9 Academy right to be paid.
If work is cancelled the client shall reimburse Qld K9 Academy for any and all losses arising. In the event that work is cancelled, ownership of the work remains the property of Qld K9 Academy and the Client is not authorised to use any part of the work.
Ownership of the work shall not pass to the client until all charges have been paid in full.
All work created by Qld K9 Academy for the client is to be used for the sole purpose for which it was created. The client does not have the right to resell work created by Qld K9 Academy or repurpose it without written consent from Qld K9 Academy.
Qld K9 Academy is entitled to assign any or all of its rights and obligations included in this agreement to third parties.
Qld K9 Academy reserves the right to refuse to provide service or create work at its own discretion.
Qld K9 Academy cannot always guarantee to start work immediately.
If no timescale has been agreed for a service Specialist Dog Training will not be responsible for any losses to the client if deadline is not met.
Once the work meets the terms of the quotation with its specifications any modifications to the work will be considered an amendment to the contract and charged accordingly.
Amendments to programmes and training/classes may incur an additional charge beyond that of the original invoice.
All amendments must be agreed by both Qld K9 Academy and the client.
Amendments may exceed original deadlines agreed by Qld K9 Academy and the client.
Behaviour and training programmes are completed within the agreed timescale– this is confirmed at time of booking.

Payment

The client shall pay Qld K9 Academy the full price of the service at the first consultation/training session.
Qld K9 Academy expects payment in full by electronic bank transfer or cash.
All quotes and tenders are valid for a period of thirty days.
Whilst outstanding payment is due Qld K9 Academy reserves the right to withhold the designs services or goods.
In case collection proves necessary, the client agrees to pay all fees (including all legal fees and court costs) incurred by that process. If for any reason whatsoever Qld K9 Academy are unable to provide an agreed product or service in accordance with these terms and conditions our liability shall be limited in its entirety to a proportional refund of any fees paid by you for the service or product.
All administrative fees to third parties and the time taken to organise will be charged to the client irrespective of any quoted amount set out in the quotation with its specifications.

Cancellation And Termination

Qld K9 Academy may terminate any agreement at its discretion:

If the client fails to pay which has become overdue.
If the client breaches any of the terms of the agreement.
If Qld K9 Academy discovers that the client’s use of work produced is unethical misleading or morally corrupt.
If the client’s use is in anyway harmful to Qld K9 Academy or its reputation.
The client may cancel the agreement at anytime but may be invoiced up to the full amount quoted based on the degree to which the work has been completed and on the extent to which time has been allocated to the project that cannot be effectively used to generate revenue that would be otherwise lost.
A service will be deemed as cancelled if there is more than 30 days from the first training or consultation.
No refunds will be issued.

Qld K9 Academy Liability

Qld K9 Academy shall have no liability under any circumstance whatsoever to the client for financial loss or loss of profit.

Qld K9 Academy will not be held responsible under any circumstances whatsoever to the Client for a lack of time, effort and circumstances from the work.

In no event will Qld K9 Academy be liable to the client or any third party for damages or losses.

Qld K9 Academy will not be liable for any loss, injury or liability to the client.

Handlers and/or owners remain responsible for their dogs at all times and are advised to ensure they have adequate pet or household insurance cover for liability in the unlikely event of damage or injury caused by their dog to property or to a third party.

All material, both text and images included in documents are the property of Qld K9 Academy Qld K9 Academy holds copyright of all work created.

ADVICE

The information and any treatment suggested consists of Qld K9 Academy personal views and are based on the information given to Qld K9 Academy by the client or person responsible for the animal(s) and or Qld K9 Academy own conclusions resulting from personally gained evidence of the animal and the related behavioural problem.

Treatment plans, for the most part, will not be successful overnight. This requires a good deal of patience. Qld K9 Academy cannot guarantee that this will work, as each animal is an individual case, nor is it possible to foresee if another problem may arise as a result of the treatment. All programs are specific to a certain animal and should not be tried on any other pet, only the animal whose name that appears on the information.

Qld K9 Academy encourages clients to contact their veterinary surgeon prior to putting the actions into effect, if they are concerned. By booking one of Qld K9 Academy services, you are agreeing to these Terms and Conditions. Once booked and paid for, there is no refund available.

Qld K9 Academy reserves the right to cancel or change an appointment at any time by notice with immediate effect, without cause. By booking you will agree to keep the date and time of the consultations. If changes to the date and/or time need to be altered by you, then 48 hours notice will need to be given, otherwise a charge of $20 will be incurred on top of the existing consultation fee.

Bookings

Qld K9 Academy will send you a receipt when payment is made in full or first payment is received.
If you need to cancel this training session, then unless Qld K9 Academy are notified within two weeks, no refund is given.
Whilst every care is taken to ensure the safety of both you and your dog whilst attending this workshop/training/agility course at Qld K9 Academy, please note that no responsibility can be accepted by Qld K9 Academy for any injury to yourself or your dog, or any sickness or disease contracted whilst in the field or car park or premises.
Owners will not be permitted to use any piece of equipment in class unless the tutor is present and they have been given guidance on how to use the equipment safely.
I have read the above conditions relating to training with Qld K9 Academy and agree to be bound by them.
Please see our website for full terms and conditions.

By Using The Secure Field at Qld K9 Academy, Owners Agree To The Following:

The use of the facilities is entirely at your own risk.
It is only your own dog(s) coming to Qld K9 Academy and their vaccinations and wormers are up to date.
You are responsible for your dog at all times. Qld K9 Academy cannot accept any responsibility whatsoever, to you, your dog(s) or anyone else as a result of your dog(s) or otherwise. You must have adequate third-party insurance.
It is strongly recommended that your dog is insured for injury. We cannot be held responsible for any injury which may occur.
We cannot take responsibility for any loss, damage or theft to your vehicle or your property.
You will not be using the field in any professional capacity – it is for personal use only.
The dogs attending are from the same household. Qld K9 Academy allows up to three dogs in the field at any one time.
Please wear suitable footwear as the car park area is uneven and can be wet/slippery. The field itself is uneven and could become slippery/muddy in extreme weather conditions.
Children must be accompanied by a responsible adult and supervised at all times whilst on the premises.
It is strongly recommended that you walk the perimeter of the field before allowing your dog(s) off of the lead.
The field cannot be guaranteed to be dog proof – although every precaution has been made. If you see a hold or weakness in the fence, please report this to Qld K9 Academy.
Please make sure that you close the gate to the car park area before letting your dog(s) out of the car and have your dog(s) on the lead when entering the field. Close the field gate before letting your dog(s) off. Please make sure all gates are closed when you leave the premises.
You will pick up after your dog and take this away from the site –You will also aim to take all toys with you, particularly being vigilant in removing broken toys and balls.
Please do not allow your dog(s) to dig holes in the field or cause intentional damage to any fencing or equipment.
All dog(s) must be supervised at all times.
Please ensure that your dog does not dig holes in the field.
If the dog, or any dogs that live within the same household, is showing any ill health (coughing, diarrhoea, vomiting, general lethargy etc) you will cancel the session. The field is used by many different dogs, some with weakened immune systems.
You will let us know if your female dog comes into season. We do allow in-season females currently but would like to monitor numbers.
We reserve the right to ask you to leave the premises and terminate your session and or forfeit any future bookings if we feel that you have/are mistreating any dog whilst using the facility.
If other users are still on site when you arrive, you and your dogs will remain in the car until they have left.
You are permitted to bring food onto the field, but you must ensure all litter/waste is taken away with you.
All users of the field hire do so at their own risk.
By using the field, it is accepted that you have read and agreed to the terms of use.